At WIA, we take pride in providing our customers with exceptional support.

While there are a number of ways you can get in touch with us, the first point of call is our Customer Support team who can assist with all product, sales and technical enquiries.

If one of our Customer Support Specialists can’t help, they will put you in touch with the person at WIA who can.

Our Customer Support Team:

Mahi Rao – Regional Customer Support & Distribution Manager – Oceania
Tessy Nixon – Customer Support Specialist
Melissa Armstrong – Customer Support Specialist
Virren Allen – Customer Support Specialist

Call Us

Customer Support
Telephone 1300 300 884

Email Us

As your enquiry is important to us, please take a moment to complete your details below and we will be in touch. 


When it comes to welding, WIA has the experts on hand to work in partnership with our customers to deliver the knowledge and solutions that contribute to achieving greater success. 

We can do this because, both locally and globally, we have a team of highly qualified professionals that understand the heavy engineering, mining and oil and gas markets.  As part of the ITW Welding group, WIA represents some of the world's leading welding equipment and consumable brands, including: Miller, Hobart, Elga, Weldwell, Stein and Bernard.  Our product range includes: industrial welding equipment, filler metals, induction heating systems and welding safety.

Our local technical team includes Product Managers, Engineers, Field Application Specialists and Product Specialists who offer extensive qualifications, including:

• Masters of Material Engineering
• International Welding Specialist
• International Welding Technologist
• Certified Welding Inspectors and Supervisors


Fuhai Liu > Profile
Product & Sales Manager - End Market
0419 864 812

Western Australia

John Gwiazda
End Market Specialist
0477 070 057


Eric Branigan
End Market Specialist
0412 417 246


Mathew Hefferan > Profile
Market Development Manager - Commercial
0417 096 188

Elena Capozzi
Digital Marketing Manager
0413 045 922

South Australia, Western Australia
& Northern Territory

Michael Ewart > Profile
Account Manager – Distribution
0413 045 900

South Queensland

Wayne Bryant
Account Manager - Distribution
0413 045 916


Victoria, Sydney & Tasmania

Antony Muller > Profile
Account Manager – Distribution
0412 045 084

New South Wales

Glenn Callinan > Profile
Account Manager – Distribution
0427 202 441

North Queensland

Shaun Thomson
Account Manager - Distribution
0418 746 642



Yawar Adeel
Technical Services Coordinator
08 8372 0627